Your files will be available to download once payment is confirmed.
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
Canada : 10 - 14 business days
United States : 2 - 5 business days
Europe : 10 - 21 business days
Australia, New Zealand and Oceania : 10 - 21 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & Exchanges
I gladly accept returns, exchanges, and cancellations
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Frequently Asked Questions
How long should I wait after painting to apply my decal?
We recommend waiting at least 3 full weeks after painting your walls to allow time for the paint to fully cure.
Before applying your purchased decal try your test decal. If your test decal sticks easily then you are safe to apply your purchased decal.
Please note that we do not except returns on used decals so please try your test piece first.
Did you use Low or VOC free paint? If so or if you are unsure please see our FAQ on "What is VOC free paint"
What is VOC free paint?
VOC free paint is paint that has little or no chemicals in it. Some popular brands offer VOC free paints. Vinyl decals WILL NOT stick to walls that have been painted with VOC free paints.
If you are unsure what kind of paint is on your walls please message us and request a FREE test decal prior to purchase. If your test decal sticks you are good to go.
Are they reusable?
No, our removable wall decals are intended for a one time use only. They will stay in place until you decide to remove it but once removed it cannot be reused.
What are Removable Wall Decals?
Removable Wall Decals are AMAZING! They can be applied to any smooth surface and are easily removable with no damage to the walls.
They last as long as you keep them up and are easy to wipe clean if they ever get dirty.
How do you apply the decal?
Each order comes with detailed instructions, an applicator tool and your purchased decal. Our decals do not have a background and will look hand painted once applied to the wall.